1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund the total amount using your original method of payment.

2. Delivery Location

We ship to addresses within India and select international locations. However, please note that shipping outside India is chargeable. Shipping charges for international orders will be calculated based on the weight of your order and the delivery location.

3. Delivery Time

Estimated delivery times are provided once your order is placed. These are estimates and start from the date of shipping, not the date of order. Most orders are processed within 2-3 business days. Delivery times may vary based on your location and the availability of items.

4. Shipping Costs

Shipping charges within India are based on the weight of your order:

• 0 to 1 Kg - ₹70
• 1 Kg to 1.5 Kg - ₹140
• 1.5 Kg to 2 Kg - ₹225
• Above 2 Kg - ₹350

Shipping charges for international orders will be calculated based on the weight of your order and the delivery location.

5. Damaged Items in Transport

If you receive a damaged item, please contact us immediately at contact@matangipetals.com with your order details.

6. Non-Returnable Items

Please note that certain items may be non-returnable. Check our website or contact customer service for details on which items are non-returnable.

7. Questions

For any questions regarding the delivery and shipment of your order, please contact us at contact@matangipetals.com.